TERMS AND CONDITIONS
1. Scope, form
1.1 All goods, services and offers supplied by
CM AQUATECHNIK UG
(CM AQUA) are subject solely to
these terms and conditions of supply and payment
(TCSPs). These terms and conditions will be deemed to
have been accepted at the latest when the customer
takes receipt of the goods or services. These TCSPs
apply in particular to contracts for the sale and/or
supply of movable items irrespective of whether CM AQUA
produces the good itself or purchases it from other
suppliers (secs. 433, 650 German Civil Code
(Bürgerliches Gesetzbuch)). These TCSPs are a frame
agreement for all future business relations between
CM AQUA and the customer even if this is not subsequently
expressly agreed.
1.2 These TCSPs apply to the exclusion of any other
standard terms and conditions. Standard terms and
conditions of business or purchase of the customer
which differ from, conflict with or supplement CM AQUA's
own will only become a constituent part of the contract
in as far as CM AQUA has expressly consented. This consent
requirement applies in all cases, including, for example,
where CM AQUA supplies to the customer without reserve
despite being aware of the customer's standard terms
and conditions of business.
1.3 CM AQUA employees are not authorised to enter into
ancillary agreements or to make commitments on
CM AQUA's behalf unless they are authorised to represent
CM AQUA accordingly by act of law.
1.4 Individual agreements entered into with the
customer in an individual case (including ancillary
agreements, additions and amendments) will always
take precedence over these TCSPs. Unless evidence is
provided to the contrary, the content of such
agreements must be set out in a written contract or
confirmed by CM AQUA in writing.
1.5 Any statements or notifications from the customer
regarding the contract which are of legal relevance
(such as deadlines, notification of defects, withdrawal
or reduction of price) must be made in writing, i.e. in
written form (with an original signature) or text form
(e.g. email, fax). This has no effect on statutory
requirements regarding form and other evidence,
particularly where there is doubt as to whether the
person making the declaration is authorised to do so.
1.6 Information on the applicability of statutory
provisions is provided for clarification purposes only.
Thus, even in the absence of such clarification,
statutory provisions apply unless they are directly
amended or expressly disapplied in these TCSPs
2. Offer, conclusion of contract
2.1 CM AQUA's offers are subject to confirmation and nonbinding.
This applies even if CM AQUA has provided the
customer with catalogues, technical documentation
(e.g. drawings, plans, calculations, references to DIN
standards), other product descriptions or documents –
including in electronic formats. The documents
associated with the order such as illustrations,
drawings, sizes and dimensions are only approximate
and are not binding unless they are expressly
designated as binding.
2.2 The scope of supply and the item to be supplied will
be as set out in the order confirmation – if available -
and as described in CM AQUA's service and product
descriptions in as far as these form part of the
contractual agreement.
2.3 CM AQUA reserves the right to make modifications to
the design or form during the delivery period owing to
technological advances and statutory requirements.
2.4 Once the customer places an order for the goods
this constitutes a binding offer to enter into a contract.
The content and scope of the contract will be as set out
in CM AQUA's written confirmation of order. Declarations
of acceptance and all orders are valid in law only when
they have been confirmed in CM AQUA's written
confirmation of order. A contract has not been entered
into until the written confirmation of order
(acceptance) has been issued.
3.Copyright, reservation of right to modify
3.1 CM AQUA reserves all title and copyright in
illustrations, drawings, calculations and other
documents. These may not be reproduced or disclosed
to third parties without written consent.
3.2 CM AQUA has the right to make expedient
modifications and improvements to products and
services at any time; however, it is under no obligation
to do so.
4. Prices
4.1 Unless otherwise stated in the confirmation of
order, CM AQUA's prices are net ex works at the time the
contract is concluded. The prices do not include value
added tax, which will be added and indicated
separately on the invoice at the applicable statutory
rate on the date of invoice.
4.2 For contracts involving the carriage of goods to a
place other than the place of performance the
customer will bear the transport costs ex warehouse
and, where requested by the customer, the costs of
transport insurance. Any customs duties, charges,
taxes and other public charges will be borne by the
customer.
4.3 A processing charge of EUR 20.00 (plus value added
tax at the applicable statutory rate) will be applied to
orders for goods with a net value of less than
EUR 50.00.
5. Delivery period, delay in delivery
5.1 The delivery period will be agreed individually or
stated by CM AQUA in its acceptance of the order. It will
begin on the date on which the order confirmation is
sent, but not before all documents to be provided by
the customer have been made available or before all
technical issues have been clarified. Delivery dates or
delivery periods, which may be binding or non-binding,
must meet written-form requirements.
5.2 If CM AQUA is unable to meet binding delivery
periods/dates for reasons outside its control
(unavailability of performance), CM AQUA will notify the
customer without undue delay, simultaneously
advising the new probable delivery time/date. If
performance is not possible by the new delivery date,
CM AQUA may withdraw from the contract in whole or in
part; CM AQUA will refund any consideration already
rendered by the customer without undue delay. An
example of unavailability of performance within the
meaning of this contract would in particular be where
CM AQUA were not supplied in a timely manner by a
supplier, if CM AQUA entered into a congruent covering
transaction (kongruentes Deckungsgeschäft), neither
CM AQUA nor its supplier are at fault or CM AQUA, in the
individual case, is not under an obligation to procure.
5.2 CM AQUA will not be liable for delays in supply and
service which are attributable to force majeure or
occurrences which make it substantially more difficult
or impossible for CM AQUA to supply. These include
without limitation strike, lock-out, official orders, etc.
even if they affect CM AQUA's suppliers and even if such
delays in supply and service concern binding delivery
periods and dates. In such cases CM AQUA may postpone
the supply or service by the duration of the
impediment plus a reasonable starting-up period or
may withdraw in whole or in part from the portion of
the contract which has not yet been performed. If the
impediment lasts for more than three months, the
customer may withdraw from the portion of the
contract which has not yet been performed provided
that it has first set a reasonable extension to the
deadline.
If the delivery period is extended or if CM AQUA is released
from its obligation, this will not entitle the customer to
claim compensation.
5.3 The point at which CM AQUA falls into delay with supply
will be as provided for by statute. However, the
customer must issue a reminder. If CM AQUA is in delay
with supply, the customer may demand liquidated
damages for the loss suffered. The liquidated damages
will be 0.5% of the net price per complete calendar
week but no more than 5% of the net price of the goods
affected by the delay. CM AQUA will reserve the right to
prove that the customer has suffered no loss or that
any loss suffered was significantly lower than the
above compensation.
6. Delivery, passage of risk, acceptance, delay in
taking delivery
6.1 Delivery will be ex warehouse, the warehouse also
being the place of performance for the shipment and
any subsequent performance. The goods will be
shipped to a destination other than the place of
performance at the customer’s cost and request (sales
shipment pursuant to sec. 447 German Civil Code
(Bürgerliches Gesetzbuch). Unless otherwise agreed,
CM AQUA may choose the mode of transport (in particular
the carrier, route, packaging) itself.
6.2 If the customer is in default with taking delivery,
CM AQUA may – having previously set a reasonable
extension to the deadline – dispose of the item
supplied and supply it to the customer with a
reasonable extension to the deadline or withdraw from
the contract. If the customer is in delay with taking
delivery or if it breaches other duties to collaborate,
CM AQUA may also demand compensation for any
additional expenses incurred.
6.3 Risk passes to the customer as soon as the
shipment is handed over to the carrier or it has left
warehouse for the purpose of shipment. If shipment is
impossible for reasons for which CM AQUA is not
responsible, risk passes to the customer when the
customer is advised that the goods are ready for
despatch. This will apply in particular if shipment is
deferred at the customer's request after the customer
has been advised that the goods are ready for
despatch, in which case the risk of accidental loss or
accidental damage passes to the customer. In as far as
claims can be asserted against liable third parties
and/or against insurers (insurance policies only at the
customer's request and cost) any claim which the
customer may have against CM AQUA is limited to the
amount due under the claim assigned to the customer.
6.4 Where the parties have stipulated acceptance,
passage of risk will occur on acceptance. In all other
respects, acceptance will be subject to the law
regarding contracts for mixed work and services
(Werkverträge). Handover or acceptance will be
deemed to have been effected if the customer is in
delay in taking receipt of the goods.
6.5 If the customer is in delay with taking receipt of the
goods, or if it fails to cooperate as required or ifs the
shipment is delayed for other reasons within the
customer's sphere of responsibility, CM AQUA has the right
to demand compensation for any resultant loss
including any additional expenses (e.g. storage costs).
For this CM AQUA will charge compensation of EUR 50.00
per calendar day beginning with the delivery period or
– in the absence of a delivery period – beginning on
notification that the goods are ready for despatch. This
has no effect on the right to prove a higher loss on
CM AQUA’s statutory rights (including without limitation
reimbursement of additional expenses, appropriate
compensation, termination); however, this
compensation will be offset against any further
monetary claims. The customer will reserve the right
to prove that CM AQUA has suffered no loss or that any
loss suffered was significantely lower than the above
compensation.
6.6 In all other respects, shipment (including any
returns) will be at the cost and risk of the customer.
This will also apply if the goods are shipped in CM AQUA's
own vehicles.
6.7 CM AQUA may provide the goods and services in
instalments.
7. Terms of payment
7.1 Unless otherwise agreed, CM AQUA's invoices will be
payable immediately and without deductions.
However, CM AQUA reserves the right to perform some or
all of a supply contract against advance payment at any
time even in the context of an ongoing business
relationship, in which case CM AQUA will notify the
customer accordingly in the order confirmation.
Payment by bill of exchange is only possible subject to
express written agreement.
7.2 Even if the customer's provisions state otherwise
CM AQUA may always assign payments to older debts
owed by the customer first. If costs and interest have
already arisen, CM AQUA may use payments made to first
service such costs, then the interest and finally the
principal amount owed. All payments must be made to
CM AQUA head office; no charges may be deducted.
7.3 Payment will only be deemed to have been made
once the amount is credited to one of CM AQUA's
accounts.
7.4 If the customer is in default with payment, CM AQUA
may charge interest as of the date concerned as
follows: 8% above the applicable base interest rate of
the European Central Bank to companies, and 5%
above the applicable base interest rate of the
European Central Bank to consumers.
7.5 If the customer fails to perform its payment
obligations or if CM AQUA becomes aware of other
circumstances which cast doubt on the customer's
creditworthiness, CM AQUA may demand that the entire
balance owed be due. In such an event CM AQUA is also
entitled to demand that the customer pay in advance
or provide security. If the entire outstanding balance is
not paid immediately the customer will forfeit its right
to use the item supplied. CM AQUA may either repossess
the item supplied without waiving its claims until they
have been satisfied or it may withdraw from the
contract. All the costs of repossessing the item
supplied will be borne by the customer. In the event
that CM AQUA withdraws from the contract, the customer
will reimburse CM AQUA for any loss in value as well as
compensation for having used the item supplied.
7.6 If it becomes apparent after the contract has been
concluded (e.g. in the event of an insolvency filing) that
CM AQUA's claim to the purchase price is jeopardised by
the customer's lack of solvency, CM AQUA is entitled to
refuse performance and – if applicable, having set a
deadline – to withdraw from the contract (sec. 321
German Civil Code). In the case of contracts for unique
items (custom-made) CM AQUA may declare withdrawal
from the contract immediately;
this has no effect on the statutory requirements
waiving the setting of a deadline.
7.7 The customer may only offset counterclaims
against claims of CM AQUA if the counterclaims are
undisputed or have been ruled final and absolute in a
court of law.
7.8 The customer may only assert rights of retention
against claims of CM AQUA if the counterclaims are
undisputed or have been ruled final and absolute in a
court of law.
8. Reservation of title
8.1. CM AQUA will reserve title in the goods sold until the
customer has paid all CM AQUA's present and future claims
under the purchase agreement and a current business
relationship (secured claims) in full.
8.2 The customer may not pledge reserved items or
assign them as security to third parties until the
secured claims have been paid in full. The customer
must notify CM AQUA in writing without undue delay if an
application is filed for insolvency or if third parties
exercise claims (e.g. attachment) on goods belonging
to CM AQUA.
8.3 If the customer acts in breach of contract, including
without limitation by failing to pay the purchase price
due, CM AQUA may withdraw from the contract as
provided for by statute and/or demand that the goods
be surrendered on the grounds of reservation of title.
Demand for surrender of the goods is not to be
equated with declaration of withdrawal from contract.
On the contrary, CM AQUA is entitled to demand surrender
of the goods and reserve the right to withdraw from
the contract. If the customer does not pay the due
purchase price, CM AQUA may only assert these rights if it
has previously set the customer a reasonable deadline
for payment without success or if the law does not
require such a deadline to be set.
8.4 Until revocation (see (c) below) the customer is
authorised to resell and/or process the reserved goods
in the normal course of business, in which case the
following provisions will also apply: (a) Reservation of
title will extend to any products generated by
processing, mixing or combining CM AQUA's reserved
goods at their full value, whereby CM AQUA will be
deemed to be the manufacturer. If the goods are
processed, mixed or combined with the goods of third
parties such that the third parties retain title, CM AQUA
will acquire pro rata joint title in proportion to the
invoice value of the processed, mixed or combined
goods. In all other respects, the same will apply to the
product generated as to the goods supplied under
reservation of title. (b) The customer hereby assigns to
CM AQUA by way of security any claims against third
parties arising from the resale of the goods or the
product in full or to the value of any joint title of CM AQUA
pursuant to the preceding paragraph. CM AQUA hereby
accepts such assignment. The customer's obligations
under 8.2 also apply in respect of the assigned claims.
(c) Both the customer and CM AQUA are authorised to
collect the claim.
CM AQUA will not collect the claim as long as the customer
performs its payment obligations to CM AQUA, the
customer's ability to perform is not impaired and
CM AQUA does not assert its reserved title by exercising a
right pursuant to 8.3. If the above criteria are satisfied
CM AQUA may demand that the customer disclose the
assigned claims and the debtors, that it provide all
information required for collection, furnish the
associated documents and notify the debtors (third
parties) of the assignment, in which case CM AQUA may
revoke the customer's right to resell and process the
reserved
goods. (d) If the realizable value of the securities
exceeds CM AQUA’s claims by more than 10 % at the
customer’s request CM AQUA will release securities as it
seems fit.
9. Warranty
9.1 Unless otherwise stated below, the customer's
rights in respect of quality defects and defects in title
(including incorrect or short supply, improper
assembly or deficient assembly instructions) will be
subject to statutory provisions. In all cases this will not
affect the special statutory provisions applying to
unprocessed goods supplied to a consumer, even if the
customer has processed them further (supplier
recourse pursuant to sec. 478 German Civil Code).
Claims to recourse against suppliers are excluded if the
customer or another company has processed the
defective good further, for example by installing it in
another product.
9.2 In as far as the goods supplied to the customer
were not manufactured by CM AQUA itself but bought
from another supplier, CM AQUA will meet its warranty
obligations by assigning its own warranty claims
against its supplier to the customer. The customer
accepts this assignment by way of performance.
Subsidiary warranty claims against CM AQUA which are not
enforceable or fail will be subject to the provisions
below.
9.3 CM AQUA's liability for defects is based primarily on the
agreement regarding the attributes of the goods. The
agreement on the attributes of the goods consists of all
product descriptions and manufacturer's data forming
the subject of the individual contract or information
made publicly known by CM AQUA (in particular in
catalogues or on its website) at the time the contract is
entered into.
9.4 Where such attributes have not been agreed, the
existence of a defect will be judged according to
statutory rules (sec. 434(3) German Civil Code).
However, CM AQUA will not accept liability for public
statements (e.g. advertising claims) of the
manufacturer or other third parties which the
customer has not indicated to CM AQUA as being a crucial
factor in its decision to purchase.
9.5 Statements regarding attributes do not constitute
a guarantee unless this has been expressly set out in
writing. As a general rule, no obligations regarding the
remedy of defects and subsequent performance will be
assumed over and above those set out in these terms
and conditions.
9.6 CM AQUA will not be liable for defects known to the
customer at the time the contract is concluded or of
which the customer is not aware owing to gross
negligence on its part (sec. 442 German Civil Code).
The customer may only assert claims for defects
provided it has met its statutory obligations to examine
the goods and report defects (secs.377, 381) German
Commercial Code (Handelsgesetzbuch)). In all cases,
building materials and other goods to be installed or
otherwise processed must be inspected directly before
processing. CM AQUA must be notified without undue
delay in writing if any defect becomes apparent on
delivery, inspection or at any time thereafter. In any
event, obvious defects must be reported within 3
working days of delivery and defects which were not
detected on inspection within the same period after
detection. If the customer fails to properly carry out
inspection and/or to report defects, pursuant to
statute CM AQUA will not be liable for defects which are
not reported properly or in a timely manner.
9.7 If the item supplied is defective, CM AQUA may initially
choose whether to render subsequent performance by
remedying the defect (repair) or by supplying a nondefective
item (replacement). This has no effect on
CM AQUA's right to refuse subsequent performance as
provided for by statute.
9.8 CM AQUA may make subsequent performance
dependent on the customer having paid the due
purchase price. However, the customer may retain a
portion of the purchase price commensurate with the
defect.
9.9 The customer will grant CM AQUA the necessary time
and opportunity to render subsequent performance, in
particular it will hand over the item in question for
inspection. Where the defective item is to be replaced,
the customer will return it to CM AQUA in accordance with
statute. If CM AQUA was not originally required to install it,
subsequent performance will not include removal or
re-installation of the defective item.
Where there is a defect CM AQUA will bear/refund the
necessary expenses incurred by inspection and
subsequent performance including without limitation
costs of transport, travel, labour and materials and, if
applicable, any removal/installation costs. Otherwise
CM AQUA can demand that the customer refund the costs
incurred from an unjustified request to remedy a
defect (in particular, inspection and transport costs)
unless it was not possible for the customer to identify
that the item was not defective.
9.10 If, after the subsequent performance has been
completed, the goods have to be moved somewhere
other than the original destination, the customer will
bear any additional costs which arise. The same will
apply if the customer returns the defective item to
CM AQUA for subsequent performance from somewhere
other than its head office/the place of delivery.
9.11 Where subsequent performance fails or cannot be
rendered within a reasonable period set by the
customer or where statutory provisions do not require
subsequent performance the customer may withdraw
from the contract or reduce the purchase price.
However, where the defect is immaterial the customer
is not entitled to withdraw from the contract.
9.12 CM AQUA has no warranty obligations if (a) the defect
is attributable to improper use, operation, care or
inadequate maintenance, deficient assembly and
commissioning, breach of or failure to comply with our
operating and assembly instructions or instructions for
use or to the use of force and other external influences
(e.g. chemical, electromagnetic, electrical, etc.) outside
CM AQUA's reasonable control or if (b) the defect arose
because the item supplied was tampered with in
particular using unsuitable spare parts, including
without limitation third-party spares, and the loss is
attributable to such tampering or use. The warranty
does not cover normal wear and tear or damage
attributable to negligent or improper use or treatment.
9.13 The goods must be returned to CM AQUA along with
the original delivery note or a photocopy thereof.
Negotiations about complaints do not mean that CM AQUA
will waive the defence of failure to report a defect
properly or in good time.
9.14 CM AQUA will not be liable for the consequences if the
customer or a third party remedies defects by
improper means. The same will apply to any alterations
made to the item supplied without CM AQUA's prior
written consent.
9.15 The provisions of section 10 also apply to claims
for compensation
9.16 If the scope of supply includes software or other
copyright-protected goods and hence associated
rights, the customer will be granted a non-exclusive
right to use that software including the associated
documentation in conjunction with the items supplied.
The customer may only use and edit the software to
the extent permitted by statute and may not remove
manufacturer’s data without CM AQUA’s prior written
consent. The customer may not assign the software or
rights therein to third parties – such as by way of
licence – without Hreco’s prior written consent.
9.17 The customer may not use CM AQUA products for
advertising purposes unless CM AQUA has approved the
advertising. If the customer's clients assert claims for
liability for defects on the grounds that the product
purchased is not as stated in claims made in the
customer's advertising and if such advertising has not
been approved by CM AQUA the customer may not assert
claims against CM AQUA.
10. Liability
10.1 Unless otherwise stated in these TCSPs and the
provisions set out below, CM AQUA's liability for a breach
of contractual and non-contractual obligations will be
as provided for by statute.
10.2 CM AQUA will only be liable for compensation –
irrespective of the legal basis – in the event of fault
attributable to intent and gross negligence. In the
event of minor negligence – subject to statutory
liability limitation (e.g. care in one's own affairs; minor
breach of duty) – CM AQUA will be liable only
a) for losses arising from injury to life, the body or
health,
b) for losses arising from breach of a material
contractual duty (an obligation performance of which
is a prerequisite for proper performance of the
contract and on which the contractual partner relies
and can normally rely on being performed), in which
case CM AQUA's liability will be limited to compensation of
foreseeable typically occurring losses.
10.3 The liability exclusions and limitations in 10.2 also
apply to third parties and breaches of duty on the part
of (or to the benefit of) persons for whose fault CM AQUA
is responsible by statute. They do not apply where a
defect has been fraudulently concealed or where a
warranty has been assumed for the attributes of the
product or where the customer has claims under the
German Product Liability Act (Produkthftungsgesetz).
10.4 The liability limitations in sections 9 and 10 also
apply to liability for incorrect advice, incorrect
assembly instructions and other breaches of collateral
duties.
10.5 Any claims for compensation over and above this
are excluded to the extent permitted by statute
11. Limitation period
11.1 Notwithstanding sec.438 (1) no 3 German Civil
Code the general limitation period for claims arising
from defects in quality or title is one year from delivery.
Where the parties have stipulated acceptance, the
limitation period will begin on acceptance.
11.2 If the item supplied is a building or an item which
has been used for a building in accordance with its
usual purpose and has caused the building to be
deficient (building material), the limitation period
pursuant to statute is five years from delivery
(sec. 438(1) no. 2 German Civil Code). This has no
effect on other statutory special rules on limitation (in
particular sec. 438(1) no. 1, (3), secs. 444, 445b
German Civil Code).
11.3 The above limitation periods under sales law also
apply to contractual and non-contractual claims for
compensation of the customer arising from a defect in
the item supplied except where the standard statutory
limitation period applies (secs 195, 199 German Civil
Code).
12. Applicable law, place of jurisdiction, severability
12.1 These TCSPs and all legal relations between CM AQUA
and the customer are subject to the law of the Federal
Republic of Germany excluding uniform international
law, in particular the UN Convention on Contracts for
the International Sale of Goods (CISG) even if the
customer's registered office is outside the Federal
Republic of Germany.
12.2 If the customer is a merchant (Kaufmann) within
the meaning of the German Commercial Code
(Handelsgesetzbuch), a legal person under public law
or a legal entity under public law, the sole – including
international – place of jurisdiction for all disputes
arising directly or indirectly from the contractual
relationship will be CM AQUA's domicile in Freiberg am
Neckar. The same will apply if the customer is an
entrepreneur (Unternehmer) as defined in sec. 14
German Civil Code. However, CM AQUA is also entitled to
bring action at the place of performance for the supply
obligation stipulated in these TCSPs or in an
overarching individual agreement, or at the customer's
general place of jurisdiction.
12.3 Unless otherwise stated in the confirmation of
order the place of performance will be CM AQUA's
domicile.
12.4 If any provision of these terms and conditions of
business or any provision of other agreements is or
becomes invalid this will not affect the validity of all
other provisions or agreements.
12.5 Amendments, additions and ancillary agreements
to these terms and conditions and to individual
contracts are valid only if they comply with writtenform
requirements. This will apply even if the writtenform
requirements are to be waived. There are no oral
ancillary agreements.
Last amended: September 2023